All our policies give you video consultations with FirstVet 24/7/365

About You

Please ensure you have answered all questions honestly and to the best of your knowledge. Failure to do so could lead to your policy being cancelled or treated as if it never existed. It could also result in your claim being rejected or only partially paid out.

1. About your pet

dog
cat
Please refer to how we classify breeds  here
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If you didn't pay for your pet please put 0
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2. About you

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3. About your cover

Don’t worry, you can compare cover levels on the next page if you change your mind.

Lifetime

We will show you 5 different levels (between £2,000 and £10,000) of lifetime cover to choose from to meet both your pets needs as well as your personal budget.

These policies provide 1 lump sum of veterinary fees to cover any and all eligible illnesses or accidents. The lump sum value you choose is reinstated each year you renew your policy. If you claim the full amount before your policy renews, no further cover is available until you renew your policy. If you keep your policy in force, keep payments up to date and the insurer offers renewal - your pets medical conditions will be covered for all of its life.

Up to 12 Months

We will show you 2 different levels of time limited cover to choose from to meet both your pets needs as well as your own personal budget.

These policies provide your pet with either £2,000 or £4,000 of veterinary fees per eligible illness or accident. Cover continues for the illness/accident until you have claimed all of your chosen limit or 12 months have passed since an illness or accident first received treatment (whichever comes first). Once either of these limits have been reached, the illness/accident will no longer be covered by the policy.

Protecting your Personal Data

We'd like to keep in touch

We’d like to contact you with news updates, details of special offers and information about other products or services we offer under other brands or companies within the Markerstudy Group. Occasionally we may also tell you about services or products our partner organisations can offer you, where we feel it’d be of interest to you.

All of our marketing is carefully selected and intended always to be relevant and useful for our customers. We will never sell your personal information and promise to protect your privacy at every step. For more information about how we use your data, please review our Privacy Notice.

If you'd rather not hear from us

If you would prefer not to receive these communications, please indicate by unchecking the boxes below. You can change your mind at any time. Please remember that if you opt out of receiving marketing, we will still send you communications relating to your products where necessary.

Assumptions

Please read and accept the assumptions below:

  1. Third party liability is not covered at your place of work.
  2. You accept that in the previous 2 years prior to this policy starting: any previous, existing, ongoing, recurring medical conditions (whether diagnosed or undiagnosed) such as incidents, injuries and illnesses will not be covered by your pet insurance policy.
  3. You accept that claims for vet fees following an illness that occurred prior to, or within the first 10 days of your pet insurance policy start date will not be covered (unless you are exempt to this term – see our FAQ for more information).
  4. You accept that claims for vet fees following an accident that occurred prior to, or within the first 48 hours of your pet insurance policy start date will not be covered (unless you are exempt to this term – see our FAQ for more information).
  5. You accept that claims for death benefits resulting from an illness or an accident that occurred prior to, or within the first 10 days of your pet insurance policy start date will not be covered.
  6. You are a resident of the United Kingdom, the owner and keeper of the pet, and the pet is kept in the United Kingdom at the address you have provided.
  7. Your pet has no vicious tendencies or been trained to attack.
  8. Your pet has not been the cause of any accident or legal action or third party liability claims.
  9. You have never had any special terms imposed on a pet insurance policy covering your pet.
  10. Your pet is not used for any guard, security, track racing, coursing, or used in connection to any business, trade, profession, commercial breeding or occupation (whether you receive payment for such activities or not).
  11. You agree to take care of your pet at all times, in line with the Animal Welfare Act.
  12. Your pet must have received vaccinations/boosters within the last 12 months or as advised by your vet. If this is not the case, you accept that the medical conditions that your pet is normally protected against by such vaccinations/boosters will not be covered by this insurance policy.
  13. Your pet does not appear on the list of unacceptable breeds (see below).

Any of the following breeds, or if either a crossbreed or a mongrel, not crossed with, or contain any previous mix of the following breeds:
African Crested Dog, Akita, American Bandogge, American Bulldog, American Mancon, American Pit Bull Terrier, American Staffordshire Terrier, Argentinian Mastiff, Australian Dingo, Bandogge Mastiff, Bandogs, Boar Hounds, Boerboel, Bulldog (British/English), Bully Kutta, Canadian Inuit, Canary Dog, Cane Corso, Cao Fila, Chinese Shar Pei, Cirneco Dell Etna, Czechoslovakian Wolfdog, Dingo, Dogo Argentino, Dogue Brasileiros, Dogue de Bordeaux, Fila Braziliero, Grand Bleu de Gascoigne, Inuit, Irish Staffordshire Bull Terrier, Japanese Tosa, Korean Jindo, Laika, Lybian Desert Dog, Mexican Hairless (Standard), Mexican Hairless Intermediate, Mexican Hairless (Miniature), Northern Inuit Dog, Perro De Presa Canario, Pit Bull Terrier, Portuguese Podengo, Racing Greyhound, Saarloos Wolfhound, Segugios Italiano, Shar Pei, Tamaskan, Tosa Inu, Utonagan, Wolf Dog, Wolf Hybrid, Working Sheepdog, or any animal registered under the Dangerous Dogs Act 1991 and The Dangerous Dogs (Northern Ireland) order 1991 or Dangerous Dogs (amendment) Act 1997 or any subsequent amendments.

If you are unsure about any of the statements above, please call us on 0333 003 2271.

Insurance Product Information Document

To download Insurance Product Information Document for Lifetime £10,000 Policies, please use the button below.

To download Insurance Product Information Document for Lifetime £8,000 Policies, please use the button below.

To download Insurance Product Information Document for Lifetime £6,000 Policies, please use the button below.

To download Insurance Product Information Document for Lifetime £4,000 Policies, please use the button below.

To download Insurance Product Information Document for Lifetime £2,000 Policies, please use the button below.

To download Insurance Product Information Document for Time Limited £4,000 Policies, please use the button below.

To download Insurance Product Information Document for Time Limited £2,000 Policies, please use the button below.